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Discover Dartmoor Frequently Asked Questions

Discover Dartmoor Frequently Asked Questions

1) What do I need to bring and wear?

Dartmoor’s weather is famous for being changeable within minutes so it’s important to have the correct equipment to stay warm and dry.

Please watch this short video that gives you a full understanding of what to wear and bring with you for a day on the moors.

All safety equipment and navigation teaching aids will be provided by us.

2) After booking, can I cancel?

Once a booking is made, you have a 14-day cooling-off period and a full refund can be made, less a £20 admin fee. After this time, no refund is made.

3) What happens if the weather is bad?

We check the weather in great detail leading up to the event. It may be that in poor weather, we alter the venue — for example, in strong winds, we avoid high hills and instead stay in more protected areas.

If a yellow warning is issued, there is a strong chance that the event will continue as planned.

If an amber warning is issued, we will undertake a risk assessment based on the location and ground conditions and inform the group 24 hours before the start time.

If a red warning is issued, we cancel the course.

If we cancel an event based on poor weather, a full refund can be provided or a new date given.

4) How difficult will the terrain be?

How difficult the terrain will be depends on your chosen course or tour. Dartmoor has some excellent public footpaths but also many areas of thick moorland, hills, and rocky climbing.

Check out our rated difficulty level for each course in the description.

All participants should be generally fit and able to spend the day on the moors.

5) What safety measures are in place?

We undertake all risk assessments for every activity we run. We are fully qualified, insured, first aid trained, and DBS checked. Please let us know if you would like a copy of any of this.

We carry emergency equipment such as personal location beacons and shelters.

6) Can I bring my dog?

For navigation courses, we ask that you do not bring your dog as the course is sometimes classroom-based and requires full concentration on the content.

For guided walks, yes you can bring your dog. However, only one per person and please follow the countryside code and have them on a lead.

7) Is it suitable for someone with disabilities?

We are very happy to run guided walks or navigation skill instruction based on your own abilities.

We normally run courses for people less able throughout the year, or get in touch for a bespoke experience with Discover Dartmoor, where we can work closely with you or your group to meet your requirements.

8) Are there toilets on the route?

We try and start and finish each event at public toilets. Once out on the moors, we have lots of breaks and there’s always somewhere to hide behind a rock!

Please remember to bring toilet paper if required and a bag to take any waste home with you.

9) Is food and drink provided?

No, you should bring your own food and drink with you. Something like a sandwich, fruit, and chocolate is good — we won’t have the equipment to heat up food on the moor.

Bring water — even if it’s cold — and maybe a hot drink.