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Privacy Policy
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Discover Dartmoor Privacy Policy
Discover Dartmoor takes your privacy very seriously and is committed to protecting your personal information.
About This Privacy Policy
This privacy policy explains what information we may collect about you, how we may use it, and the steps we take to ensure that it is kept secure. Please read the following carefully to understand our views and practices regarding your personal data and how we process it.
As a client of Discover Dartmoor, you can engage in many activities with us without providing any personal information. However, there may be circumstances where we need to collect the following personal information. You can decide what personal information you want to provide, as we only collect what you choose to share.
· Contact information such as your name, phone and fax numbers, address, and email address
· Billing information such as card number, expiration date, card type, and billing address
· Demographic information such as job title, job description, company name, and company type
By providing any personal information to us, you fully understand and clearly consent to its collection and processing so we can deliver our products and services.
When you interact with our digital platforms, we may also automatically collect the following information about your visit. This helps us better understand how our users engage with our digital platforms, allowing us to improve content and communication:
· How you arrived at our platform and the IP address used
· Browser type, versions, plug-ins, and operating system
· Your journey through the site, including links clicked, searches made, time spent on pages, and other page interaction details
How Your Personal Information Is Used
Discover Dartmoor may use your information to:
· Process your financial transactions
· Send order or renewal confirmations
· Contact you if products or services are unavailable
· Notify you of changes to our offerings
· Offer technical support and benefits
· Respond to questions or concerns
· Administer your account
· Measure and analyse advertising effectiveness and deliver relevant ads
· Provide information about similar goods or services
· Investigate or act on illegal activities or terms of service violations
· Manage competitions, offers or promotions
· Personalise your digital experience and optimise content display
Information Sharing with Service Providers / Agents
We may use external companies to process card payments. To our knowledge, these companies do not retain or use your information for any purpose beyond billing.
Personal data may be shared with companies that help us deliver our services. This is limited to what’s necessary, and we ensure these companies protect your data and only use it to fulfil agreed services.
We do not sell or pass on your personal data to other companies for marketing. In the event of a business sale or change, we may transfer your relationship data, including personal information, as part of the transaction.
Data Retention
We retain your data as long as your account is active, services are being provided, or legal requirements apply. If you want your account deleted or data removed, email info@discover-dartmoor.co.uk. We’ll respond within 30 days.
We regularly review how long data should be held, based on its sensitivity, processing purpose, and any legal obligations. When data is no longer needed, it is securely deleted or destroyed.
Protection of Your Personal Information
We aim to keep your data safe, but no method of online transmission or storage is 100% secure. We use SSL encryption for credit card transactions and have strict access procedures for both digital and paper records.
Changes in Privacy Policy
We may update this policy from time to time. Any changes will be posted here and, if appropriate, emailed to you. Please check this page regularly for updates.
Links to Third Party Sites
Our website may link to third-party sites with their own privacy policies. If you submit data to those sites, it is governed by their terms, not ours. We encourage you to read their privacy policies carefully.
Cookies
Some website features, like the Facebook Like button, may collect your IP address and set cookies. These features are either hosted by a third party or directly on our site and are governed by the third party’s privacy policy.
For more information, please refer to our Cookie Policy.
Age Restrictions
Our services are only for users aged 18 and over. If you believe someone under 18 has provided personal data, please contact us.
Privacy Complaints
Users in certain countries (including the EEA) may have rights to access, update, or delete their data. If you’d like to make such a request, email info@discover-dartmoor.co.uk.
Updating Your Personal Information and Privacy Preferences
You may request access to or correction of your personal information at any time. We’ll respond within a reasonable timeframe. For enquiries or data access, email info@discover-dartmoor.co.uk.
How to Contact Us About Your Personal Data or This Privacy Policy
If you have any questions about this policy or your data, please contact us at info@discover-dartmoor.co.uk.